Cookie Policy

Last updated: 1 February 2026

1. Introduction

This Cookie Policy explains how Looped™ ("we", "us", "our") uses cookies and similar tracking technologies on our website and platform (the "Service"). This policy should be read alongside our Privacy Policy.

This policy complies with the UK GDPR, the Privacy and Electronic Communications Regulations (PECR), and the EU ePrivacy Directive.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" (remain on your device until deleted or expired) or "session" (deleted when you close your browser).

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Service to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or setting privacy preferences.

Examples: Authentication cookies, security cookies, load balancing cookies

3.2 Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use.

Examples: Language preferences, theme settings, user interface customisations

3.3 Analytics Cookies

These cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously.

Examples: Page views, time spent on pages, navigation patterns, error tracking

3.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements. They require your consent under PECR.

Examples: Advertising cookies, social media tracking cookies, retargeting cookies

4. Specific Cookies We Use

Cookie NamePurposeTypeDuration
auth_tokenMaintains your login sessionStrictly NecessarySession
theme_preferenceStores your theme preference (light/dark)Functional1 year
cookie_consentRemembers your cookie preferencesStrictly Necessary1 year
_ga, _gidGoogle Analytics - tracks website usageAnalytics2 years / 24 hours

Note: This is a representative list. Actual cookies may vary based on features used and third-party integrations.

5. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

  • Analytics Providers: Google Analytics, to understand how users interact with our Service
  • Payment Processors: Stripe, PayPal, or similar services for processing payments
  • Authentication Services: Microsoft Azure AD for OAuth authentication
  • Email Delivery: Third-party email service providers for sending emails

These third parties have their own privacy policies and cookie practices. We encourage you to review their policies.

6. Cookie Consent

Under PECR, we must obtain your consent before placing non-essential cookies on your device. When you first visit our Service, you will see a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customise your cookie preferences

You can change your cookie preferences at any time through your account settings or by clearing your browser cookies.

7. Managing Cookies

7.1 Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
  • Set preferences for specific websites

Note: Blocking cookies may affect the functionality of the Service. Some features may not work if you disable cookies.

7.2 Browser-Specific Instructions

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

7.3 Our Cookie Settings

You can manage your cookie preferences for our Service through your account settings. This allows you to enable or disable specific categories of cookies.

8. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how DNT signals should be interpreted. We do not currently respond to DNT browser signals.

9. Local Storage and Similar Technologies

In addition to cookies, we may use other storage technologies, including:

  • Local Storage: Stores data locally in your browser
  • Session Storage: Stores data for a single session
  • Web Beacons: Small images used to track email opens and website visits
  • Pixel Tags: Similar to web beacons, used for tracking

These technologies are subject to the same consent requirements as cookies under PECR.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about our use of cookies, please contact us:

Email: support@loopedauto.com
Address: [Your Company Address], United Kingdom